• Contact: +603 8052 5945 | Email: eshop@greatgrocer.my

Great Grocer eShop


This website (“Great Grocer Website”) is owned and operated by Great Grocer Sdn Bhd (Registration 202101002132 (1402430V))

Access & Use

Your access to, and use of the materials contained in, the Great Grocer Website is conditional on your acceptance and compliance with the terms, conditions, notices and disclaimers contained in this document or elsewhere on the Great Grocer Website (“Terms and Conditions”). By using Great Grocer Website, you agree to be bound by these Terms and Conditions.


We reserve the right to amend the Terms and Conditions without notice at any time. Your use of our Great Grocer Website following such changes constitutes your agreement to be bound by the new Terms and Conditions.


To register with the Great Grocer Website, you must be over eighteen (18) years of age. You must ensure that the details provided by you on registration or at any time are correct and complete. You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.

Information Collected & Use of Information

We collect the details provided by you on registration together with information we learn about you from your use of our service and your visit to Great Grocer Website.

By using the Great Grocer Website, you expressly accept and give your unconditional consent that we may use any and/or disclose information about your demographics in any manner which does not reveal your identity for purpose of marketing, promotional, strategic development, research and customer care.

Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia and any disputes will be resolved exclusively only by the Courts of Malaysia.

No licence is granted to you in these Terms and Conditions to use any of our trademarks.


You may not use the Great Grocer Website for any of the following purposes:
  • disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material;

  • transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice; c. gaining unauthorised access to other computer systems;

  • interfering with any other person's use or enjoyment of the Great Grocer Website;

  • breaching any laws concerning the use of public telecommunications networks;

  • making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us, all damages awarded against us under any judgment by a court of competent jurisdiction and all settlements sums paid by us as a result of any settlement agreed by us arising out or in connection with:

  • any claim by any third party that the use of the Great Grocer Website by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;

  • any claim by any third party that the use of the Great Grocer Website by you infringes that third party's copyright or other intellectual property rights of whatever nature; and

  • any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the Great Grocer Website by you.

International Use

We make no promise that materials on the Great Grocer Website are appropriate or available for use in locations outside Malaysia and accessing the Great Grocer Website from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside Malaysia, you do so on your own initiative and are responsible for compliance with local laws.


You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.

If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.

If you breach these Terms and Conditions and Great Grocer Website ignores this, we will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

We shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond its control.

About Guide Price

Please note that the prices on Great Grocer’s eshop website are guide prices only and are only approximate. The total guide price shown in the Customer’s shopping cart may differ from the Customer’s final payment.

The variance between guide price and the Customer’s final amount charged will be due to one or more of the following reasons:-







1. Weighed products

The guide price on the website uses an estimate weighed products such as meat, fish, lamb and mutton. Thought may will make every effort to make sure that the weighted products actual weight is as per the display in the Great Grocer website but it may vary +/-10% of actual prodcut received weight.












2. Delivery Service

Delivery services or and change to delivery services will depend on the delivery service providers. The delivery service fee will only show at the final steps of payment process.






Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia and any disputes will be resolved exclusively only by the Courts of Malaysia.